In a report from Yale School of Medicine, Jacinta Renaldi, MSN, APRN, a family nurse practitioner at the university, discussed how educational programs for rheumatology nursing staff may improve the quality of care for patients with rheumatic diseases. Ms. Renaldi explained that these educational initiatives—such as the in-service program she currently leads at Yale Medicine’s rheumatology clinics—may streamline clinical workflows, enhance staff’s skills and occupational knowledge, improve communication, and encourage consistent patient care practices between all health-care facilities that offer rheumatology services. For instance, when receiving calls from patients about flare-ups, nurses who have received education on inflammatory markers may be more likely to fill requests for bloodwork. Ms. Renaldi has incorporated a wide range of topics into her in-service programs—including triaging when a patient calls, vaccine counseling, lab interpretation, specimen handling, and error prevention. “The nursing staff is really the frontline. If we give nurses the necessary information and resources, they are more likely to feel empowered in their tasks and to contribute to our patients getting the best possible care. Ultimately, the goal of these rheumatology nursing in-services is to optimize patient safety, experience, and care,” she concluded.


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